User agreement MultiPassword

These Terms of Service ("Terms" or " Agreement") govern your relationship with the MultiPassword service ("Service"). It is important that you read this carefully, because the use of the Site by the User means that the User accepts all the terms of the agreement below. 

By accessing or using the Service, you agree to be bound by these Terms and accept all legal consequences. If you do not agree with the terms of this Agreement in whole or in part, do not use the Service.

Service Description

The term "Service" used hereinafter includes terms and definitions:

  1. Password management, administrative and related systems and technologies, as well as the website (the "Site") and third-level subdomains of the form https: //* (where "*" means any digital letter combination)
  2. All software: applications for Windows, Android and iOS, extensions for Internet browsers, data, text, images and other content provided to the Service or on its behalf. Any modifications to the Service are also subject to these Terms. The Service reserves the right to change or discontinue the Service or any of its functions at any time without prior notice. All rights, property rights and interests in the Service will belong exclusively to MultiPassword.
  3. User - An Internet user who has the IP address of an electronic device (or proxy server) on the Internet
  4. Subscription is  providing the User with the opportunity for a fee for a limited period of time to get remote access to the management system of his protected records.
  5. Protected records - any alphanumeric, structured and encrypted records in electronic form in any language, stored and synchronized in the Service.
  6. Plan - the amount of funds required to pay for the Subscription in the User's currency.
  7. Login - username and user account at the time of registration.
  8. Private key is an automatically generated key based on cryptographically strong pseudo-random data using publicly available algorithms.
  9. Master password is a password you invented at the time of registration, which is used in conjunction with a private key to encrypt and decrypt data stored in the account on the fly.


Use of the Service is available with a paid subscription ("Subscription"). After the end of the 30-day free trial period, continued use of the Service is possible with a paid Subscription. The subscription is renewed monthly or annually depending on the selected tariff plan (hereinafter referred to as the "Plan").

At the end of each billing cycle, the subscription will be renewed by the User on the same terms, unless the User or the Service cancels it. You can cancel the renewal of the Subscription through your Personal Account on the website - or by contacting the Service support service via e-mail

A valid payment method is required to process a subscription payment, debit or credit card. The service does not store card data, they are used by the payment system and the bank only at the time of registration/renewal of the Subscription. All amounts are in local currency.

Free trial

The Service offers a Subscription with a free trial version for a limited period of time - 30 days (“Free Trial”).

To subscribe to a free trial, you don't need to provide your card payment details, the trial version will be available after you register for free with the Service.

At any time and without prior notice, the Service reserves the right to change the terms of the free trial offer or cancel such offer.

Changes in plans

The Service, at its discretion and at any time, may change the cost of payment for the Subscription. Any change in Subscription fees will take effect at the end of the current billing cycle.

The Service will provide users with advance notice of any changes in the Subscription price to enable you to terminate your subscription prior to the changes becoming effective.

Further use of the Service after the entry into force of the change in the cost of the Subscription means your agreement to pay the changed amount of the plan.


Despite the fact that all amounts paid are non-refundable, the Service may consider individual requests for refund for the Subscription (refund period for the reporting period) on an individual basis and satisfy them at its sole discretion. To apply for a refund, you must contact via the feedback form or e-mail


Registering an account with the Service means providing the service with an e-mail address, master password and a name to generate a private key.

You are responsible for protecting the master password, the private key that you use to access the Service, and for any actions or actions performed under your password, regardless of whether your password is used in the Service or in a third party service.

You agree not to disclose your master password and private key to third parties. You must immediately notify us if you become aware of any security breach or unauthorized use of your account.

You may not use as your login the name of another natural or legal person or that is not legally available for use, a name or trademark that is subject to any rights of another natural or legal person other than you, without appropriate permission, or that is offensive or obscene.

Intellectual property

The Service and all content, including but not limited to text, images, graphics or code, are the property of the Service and are protected by copyright, trademarks, database and other intellectual property rights. You may display and copy, download or print portions of material from various parts of the Service only for your non-commercial use. Any other use is strictly prohibited and may violate copyright, trademark and other laws.

User data

"User Data" means any data that you upload, store, retrieve or otherwise make available through the Service. You retain all rights to your data. You agree to grant the Service permission to store, retrieve, back up, restore and otherwise copy your data so that we can provide the Service to you. In this case, the direct storage of the User's passwords is carried out in encrypted form. Personal data and passwords of the Service user are never transmitted in clear text to third-party servers, they are securely encrypted and protected from hacking.

Additional software and links to other sites

The Service may publish advertisements and offers of third parties on the Site and in the Software Products of the Service. In this case, all business relations between you and third parties, including without limitation, payment and delivery issues, should be considered exclusively as a relationship between you and third parties. Under no circumstances will the Service be liable for damage or loss incurred by you as a result of your business relationships with third parties.

The site may contain links to third party sites. The Service does not control the sites of third parties, links to which are published on the Site, is not responsible for them and in no way endorses information, advertising, content, products or services on these sites.

We strongly encourage you to review the terms and conditions and privacy policies of any third party websites or services that you use.

Service e-mails

The service may send service emails, including: billing emails, account activity, and service updates. They are required to provide the Service.

Termination of use

You have the right to stop using the Service at any time and for any reason without prior notice, but you will be charged for the Services until you cancel your account or cancel your Subscription by logging into your Service account or contacting us.

It is our responsibility to keep the Service as secure as possible. To do this, we may need to close accounts for violation of these Terms. In the following circumstances, we will provide you with notice prior to closing your account: 

(a) you are in breach of these Terms;

(b) you are using the Service in a way that may put you at risk of harm or loss to the Service or other users.

All provisions of the Terms will remain in effect upon termination, including without limitation: provisions on ownership, disclaimers, exemptions from liability and limitations of liability. Upon termination, your right to use the Service terminates immediately.

Limitation of Liability

The Service is not liable for any loss or damage, consequential, incidental, special or punitive damages, including but not limited to economic damage, loss or damage to electronic media or data, or other material and non-material damages.

Denial of responsibility

The Service does not give any guarantees, representations regarding the website and related technologies and software. Any warranties, terms and conditions allegedly applicable are excluded to the fullest extent permitted by law.

If you violate any of these Terms and the Service decides not to take immediate action or to act at all, the Service will still be entitled to all remedies at any later date or in any other situation where you violate these terms. The Service does not waive its rights, is not responsible for any alleged violation of these Terms, caused by circumstances beyond its control. A person who is not a party to these Terms is not eligible for enforcement.

You may not assign, sublicense or otherwise transfer any of your rights under these Terms.


These Terms are governed by, interpreted and applied in accordance with the current legislation of the Russian Federation.

If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, then all other provisions of these Terms will remain in effect. These Terms constitute the entire agreement regarding the Service and supersede any prior agreements, oral or otherwise, regarding the Service.


The Service reserves the right, at its sole discretion, to change or replace these Terms at any time. If the revision is material, we will use reasonable efforts to provide notice prior to the new terms being effective. What constitutes a material change will be determined at our discretion.

By continuing to access or use our Service after these changes take effect, you agree to be bound by the revised terms. If you do not agree with the new terms, in whole or in part, please stop using the site and the Service.

To contact us

If you have any questions, you can contact our support team or e-mail: