Help

MultiPassword payment processing terms

1. All orders and payments on https://multipassword.com/ are processed in a secure environment using SSL (Secure Sockets Layer) with 128-bit encryption keys.

2. All payment transactions are carried out in accordance with the requirements of VISA International, MasterCard and other payment systems.

3. For information on the rules and methods of additional identification, check with the Bank that issued your bank card.

Online payment

MultiPassword is connected to Internet acquiring CloudPayments. You can pay for your subscription by card Visa, MasterCard. After choosing a subscription, a secure window will open with a payment page of the CloudPayments processing center, where you need to enter your bank card details. For additional authentication of the cardholder, the 3-D Secure protocol is used. If the Bank supports this technology, you will be redirected to its server for additional identification. For information on the rules and methods of additional identification, check with the Bank that issued your bank card. After payment is made, the subscription is instantly activated. The payment receipt will be sent to the e-mail indicated in your personal account, confirming the payment. If you have not received your payment receipt, please let us know: info@multipassword.com .

Security guarantees

MultiPassword does not store bank card details.

The processing center CloudPayments protects and processes bank card data according to the PCI DSS 3.2. security standard and does not transfer your card details to us and other third parties. For additional authentication of the cardholder, the 3-D Secure protocol is used.

If you have any questions about the payment made,, you can contact us by e-mail info@multipassword.com or the support of the payment service support@cloudpayments.ru .

The security of processing Internet payments is guaranteed by CloudPayments LLC. All transactions with payment cards are carried out in accordance with the requirements of VISA International, MasterCard and other payment systems.

Return

MultiPassword may consider individual Subscription refund requests on an individual basis and satisfy them at its sole discretion. To apply for a refund, you must contact via the feedback form or e-mail info@multipassword.com . Money can be returned only to the card with which the payment was made.

Limitation of Liability

We comply with the License agreement and Privacy Policy, but we cannot guarantee the safety of information in the event of exposure to factors beyond our influence, the result of which will be the disclosure of information.

MultiPassword may contain links to other websites owned by third parties. We are not responsible for the accuracy, completeness and reliability of the information posted on third-party sites and do not undertake any obligations to maintain the confidentiality of information you leave on such sites.

MultiPassword is not responsible for adverse consequences, as well as for any losses caused as a result of restricting access to the site or as a result of visiting the site and using the information posted on it.

Terms of linking a card

In order to speed up the payment process, the Client has the right to link the bank card to the Personal Account by specifying all its data (hereinafter referred to as the "Linked Card") and a one-time authorization using 3-D Secure technology. After completing the above actions, a checksum of 1₽ is debited from the Card. This amount is refunded and is only a confirmation of the validity of the Linked Card.

After confirmation, the Linked Card is saved in the Personal Account and is available as a default payment method when placing Orders.

The client confirms and guarantees:

  • providing them with reliable information about a valid bank card issued in his name;
  • compliance with the rules of international payment systems and the requirements of the issuing bank that issued the Linked Card, including in relation to the procedure for conducting non-cash payments.

By linking a bank card in accordance with these Terms, the Client agrees to the automatic connection of the auto-renewal of the subscription, and also fully agrees with the use of the payment technology, in which the data of the Linked card is stored on the side of the payment provider and is used in the future to make payments without authorization through 3- D Secure and without CVV/CVC input.

Payment from the Linked Card is initiated by the Client at the time of registration of the Subscription on the Site (clicking on the "Renew" button) with the corresponding details of the Linked Card, and does not require additional confirmation of the payment.

Contacts and Details

For all questions regarding the operation of the service, please contact:

  • info@multipassword.com or by phone tel/fax +7 (863) 280-01-01
  • LTD "ROSTPAY"
  • Date of state registration: November 28, 2008.
  • Legal address: 344011, Rostov-on-Don, Dolomanovsky lane, 70D, office 1 (10th floor)